Sometimes you’ll order items with different estimated delivery dates. For environmental reasons, we normally wait until all your products are in the warehouse so we can group them together in one delivery.
But we appreciate there are times when you just can’t wait. To get your order sooner, activate free partial delivery.
Select «Orders» in your customer account.
Choose the order you want to alter.
Click on the «Activate partial delivery» button on the left side of the order overview.
The products you ordered will now be sent out one by one as soon as they arrive at our warehouse.
Partial delivery for collection orders
We only send out collection notifications when all the products you ordered arrive in store. But you can collect a single product as soon as it arrives at one of our collection points. Check your order overview to keep track of your items and collect each product as soon as it’s delivered to your selected store.
The option «Activate partial delivery» isn't available?
In this case, your products will come in separate deliveries anyway and will be sent as quickly as possible. You don't need to do anything.