Please bear in mind that when you return an item, you have to pay the postage. As part of the online returns process, you can choose what type of delivery you’d prefer and see how much that costs. Then, we can send you a returns label. Once the item arrives back at our warehouse, we’ll deduct the postage cost from the price of your order.
Exceptions: clothes and shoes
You can send back all clothes and shoes free of charge. The returns process also starts online with these kinds of products. The difference being your returns label is free.