What’s the deal with this Black Friday?
Black Friday is one of the biggest shopping days in the world. Click here to take a peek behind the scenes from last year.
When do offers go online?
All Black Friday offers are available from 29.11.2019 at midnight on the dot. They are prominently featured in our online shop.
What kind of offers can I expect?
That’s our little secret for the time being. ;)
Where can I find the Black Friday offers?
On the main page of our online shop. The offers will all be prominently featured and hard to miss.
When have I secured a Black Friday offer?
As soon as your order has been completed. Simply placing a product in your shopping cart does not mean the offer has been reserved for you.
How long do the offers apply?
The offers are all strictly limited. As soon they’re sold out, the respective products go back to being offered at their original prices.
When are the orders shipped?
We expect to be handling a spectacular amount of orders on Black Friday. This can lead to a backlog in our logistics department, and a potential delivery delay of one to two days.
What about warranties and returning Black Friday products?
Can vouchers or credit notes be redeemed for Black Friday products?
Is it OK for me to resell Black Friday products on the resale platform?
Of course. You can do so right here.
I missed out on an offer I was interested in. Is there anything that can be done?
Unfortunately not. As soon as a Black Friday offer has sold out, the special deal no longer applies.
Please understand that our customer service may not share any information on upcoming Black Friday offers. But feel free to get in touch with us for all other requests via our contact form.