We also offer products that come from third party suppliers. While you order on our shops, the sales contract is between you and the supplier.
Products from a third-party supplier are marked in the product overview.
As these offers require special processing, the following exceptions apply:
Offers from third parties cannot be collected in our shops. The third party supplier can deliver these products to your home or directly to your workplace.
Products from third-party suppliers can be returned within 14 days. Returns are registered as usual via your customer account.
Offers from third parties cannot be returned in our shops. Warranty and returns are handled by the respective third parties and must be returned by post. You’ll see the address in your customer account after you’ve entered the defect or return claim.
For all details on returns, please consult our Return Policy.