We are sorry! Please submit a request via contact form immediately after receiving the order. As the reason for the request, please select "Problems with an order" and then "I've received the wrong product".
So that we can quickly check your request, it would be helpful if you could tell us the manufacturer number or EAN code of the incorrectly received product. You can find the information on the product packaging.
We will check the case as soon as possible and send you the correct product.