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  1. digitec Helpcenter
  2. Orders

Orders

General

  • Cancelling your order
  • When will I get my order?
  • How do I change my delivery address or billing address?
  • Why is there an extra charge for small orders?
  • Buying from third party sellers

Shipment options

  • Tracking your order
  • How do I arrange partial delivery?
  • How do you deliver heavy or bulky products?
  • Delivery without shipping costs
  • Flash delivery
  • Do you also deliver abroad?

Pickup

  •  Collection locations
  • How long will you hold my order for in store?
  • Can someone else collect my order?
  • Why can't I choose the Collection option?
  • What is PickMup?

Wrong deliveries & transport damages

  • I've received an externally damaged product
  • I've received a product i didn't order

Supplementary services

  • Additional services
  • Delivery of large appliances to point of use