digitec Helpcenter
Orders
Orders
General
Cancelling your order
When will I get my order?
How do I change my delivery address or billing address?
Why is there an extra charge for small orders?
Buying from third party sellers
Shipment options
Tracking your order
How do I arrange partial delivery?
How do you deliver heavy or bulky products?
Delivery without shipping costs
Flash delivery
Do you also deliver abroad?
Pickup
Collection locations
How long will you hold my order for in store?
Can someone else collect my order?
Why can't I choose the Collection option?
What is PickMup?
Wrong deliveries & transport damages
I've received an externally damaged product
I've received a product i didn't order
Supplementary services
Additional services
Delivery of large appliances to point of use