If your product has already been paid for or is paid by invoice, we need to perform a personal identification before we’re allowed to hand over an order to anyone other than the account owner. There are several ways to have someone else collect your order:
- The person who will pick up your order must be entered in your customer account. Find out how to create a new user.
- The person who’s collecting the order needs a signed power of attorney from the account owner with a copy of the ID document and order number of the order.