What payment methods do you accept?
How can I alter my payment method?
Can I pay for my order in instalments?
My credit card / PayPal payment keeps cancelling
Where can I find the invoice for my order?
What does the credit check include?
Why did I get a payment reminder when I’ve already paid?
How can companies pay by invoice?
How can I increase my credit limit?
Can I change the billing address retrospectively?
Vouchers and credit notes
Information about gift vouchers
How do I redeem a voucher?
Where can I find my vouchers and see how much credit I have?
How do I redeem a voucher or credit note after I’ve placed an order?
How do I get a refund?
How do I redeem a credit note?