What payment methods do you accept?
How can I alter my payment method?
Can I pay for my order in instalments?
My credit card/PayPal/TWINT payment keeps cancelling
Will I get my order quicker if I send in proof of payment?
How do I apply for a VAT exemption on my order?
What does the credit check include?
Where can I find the invoice for my order?
Why can't I pay by invoice?
How can I increase my credit limit?
Why did I get a payment reminder when I’ve already paid?
Can I change the billing address retrospectively?
Vouchers and credit notes
Information about gift vouchers
How do I redeem a voucher?
Where can I find my vouchers and see how much credit I have?