digitec Helpcenter
Warranty & return
Warranty & return
Warranty
My product is faulty. What should I do?
Warranty process
I've made a warranty claim. What happens next?
When am I covered by warranty?
How long does it take for my warranty claim to be processed?
How do I extend my warranty or upgrade it?
Return
How do I return a product?
Getting a refund on a return
When is the latest I can return a product?
Are any items non-returnable?
Who pays the postage to return the item?
Device insurance
Wrong deliveries & transport damages
I've received an externally damaged product.
I received a product I didn't order
Missing adapter