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  1. digitec Helpcenter
  2. Warranty & return

Warranty & return

Warranty

  • My product is faulty. What should I do?
  • Warranty process
  • I've made a warranty claim. What happens next?
  • When am I covered by warranty?
  • How long does it take for my warranty claim to be processed?
  • How do I extend my warranty or upgrade it?

Return

  • How do I return a product?
  • Getting a refund on a return
  • When is the latest I can return a product?
  • Are any items non-returnable?
  • Who pays the postage to return the item?
  • Device insurance

Wrong deliveries & transport damages

  • I've received an externally damaged product.
  • I received a product I didn't order
  • Missing adapter